Terms of service

Terms of Service

MetallimaCrafts

Last updated: March 2026

These Terms of Service ("Terms") govern your use of the MetallimaCrafts website and the purchase of products from our store. By accessing our website or placing an order, you agree to these Terms.

1. Overview

This website is operated by MetallimaCrafts. Throughout the site, the terms “we”, “us”, and “our” refer to MetallimaCrafts.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional policies referenced here.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use our services.

2. Online Store Terms

By agreeing to these Terms, you represent that:

  • You are at least the age of majority in your country or state

  • You will not use our products for illegal or unauthorized purposes

  • You will not violate any laws in your jurisdiction

Any breach of these Terms may result in immediate termination of service.

3. Products and Services

MetallimaCrafts specializes in handcrafted metal products, including brass and decorative fixtures.

Because many items are handmade, the following may occur:

  • Slight variations in finish, color, or texture

  • Small dimensional tolerances

  • Natural patina development over time

These variations are considered part of the craftsmanship and uniqueness of our products.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities available for purchase

  • Refuse service to anyone for any reason

4. Pricing and Payments

All prices are listed in USD unless otherwise stated.

We reserve the right to:

  • Change prices at any time without prior notice

  • Correct pricing errors if they occur

Payment must be received in full before an order is processed.

5. Order Acceptance

Once an order is placed, you will receive a confirmation email.

However, this does not guarantee acceptance of the order. We reserve the right to cancel orders for reasons including:

  • Product availability

  • Errors in pricing or product information

  • Suspected fraudulent activity

If your order is cancelled after payment, a full refund will be issued.

6. Shipping and Delivery

MetallimaCrafts ships internationally.

Estimated delivery times are guidelines only and may vary due to:

  • Customs processing

  • Carrier delays

  • International shipping conditions

We are not responsible for delays caused by shipping carriers or customs authorities.

Customers are responsible for any import duties, taxes, or customs fees required by their country.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Please review that policy before making a purchase.

8. Intellectual Property

All content on this website, including:

  • Product designs

  • Images

  • Logos

  • Text

  • Graphics

is the property of MetallimaCrafts and may not be reproduced, copied, or used without written permission.

Unauthorized use of our intellectual property may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by law, MetallimaCrafts shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits or revenue

  • Installation errors by third parties

  • Damage caused by improper use or installation of products

Our total liability shall not exceed the purchase price of the product.

10. Product Installation

Many of our products require professional installation.

MetallimaCrafts is not responsible for:

  • Improper installation

  • Structural or plumbing issues

  • Damage caused during installation

We recommend installation by a qualified professional.

11. Third-Party Services

Certain services, payment processors, or shipping providers may be operated by third parties.

We are not responsible for the policies or practices of these third-party services.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting on this page.

Your continued use of the website constitutes acceptance of any updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted according to the laws applicable to the business operations of MetallimaCrafts.

14. Contact Information

For any questions regarding these Terms, please contact:

Email: contact@metallimacrafts.com
Website: www.metallimacrafts.com