Brass Hardware FAQs | Care, Finishes & Installation
Brass Hardware FAQs
Our brass hardware FAQs provide clear answers to the most common questions about our products, finishes, care, customization, and shipping. Whether you're a homeowner or a design professional, this guide is designed to help you choose with confidence.
Brass & How It Ages
What makes your brass fixtures different from a regular hardware store?
Most hardware store fixtures are brass-plated, meaning a thin layer of brass is applied over a cheaper base metal. Our pieces are made from 100% solid brass. This ensures long-term durability and a finish that remains beautiful over time, even with daily use.
Will my brass fixture change color over time?
Yes, depending on the finish. Unlacquered brass develops a natural patina, darkening in low-touch areas while staying brighter where handled. Lacquered brass is sealed to maintain its original appearance with minimal maintenance.
How do I clean and care for brass?
For unlacquered brass, use mild soap and a soft cloth, then dry immediately. Avoid abrasive cleaners. To restore shine, a natural solution like lemon juice and baking soda works effectively. Lacquered brass requires only a damp cloth.
What’s the difference between polished and satin brass?
Polished brass is highly reflective and classic. Satin (brushed) brass has a softer, matte appearance with a more contemporary feel and better resistance to fingerprints.
Finishes & Durability
What is oil rubbed bronze?
Oil rubbed bronze is a dark, hand-applied finish with warm undertones. It may develop lighter highlights over time in high-contact areas.
Is polished nickel the same as chrome?
No. Chrome has a cooler, sharper tone, while polished nickel appears warmer and more refined. Both are durable but suit different interior styles.
Which finish is best for high-use spaces?
Polished chrome is the most resistant to water spots and wear. Lacquered brass and polished nickel are excellent alternatives for a warmer aesthetic.
Console Legs & Furniture Use
What sinks are compatible with your console legs?
Our console legs are designed for most standard freestanding and wall-mounted console sinks. If unsure, we can confirm compatibility before purchase.
How much weight can they support?
Our solid brass legs are engineered to support standard ceramic sinks. Professional installation is recommended for optimal stability.
Can your legs be used for furniture?
Yes, they are suitable for tables, vanities, benches, and more. For heavier applications, we recommend contacting us for guidance.
Custom Orders
Do you offer custom sizes or finishes?
Yes. Custom work is a core part of what we do. We can adapt dimensions, finishes, and designs to match your project.
How long does production take?
Most custom orders are completed within 3–5 weeks, depending on complexity.
Are custom orders returnable?
Custom items are non-returnable unless defective or incorrect based on approved specifications.
Shipping & Support
Do you ship internationally?
Yes, we ship worldwide from our Marrakech workshop, with a UK base for European deliveries. All shipments are tracked and insured.
What if my item arrives damaged?
Contact us within 48 hours with photos, and we will arrange a replacement or refund promptly.
How do I track my order?
You will receive a tracking link once your order ships. You can also contact us anytime for updates.
Need More Help?
This brass hardware FAQs page is designed to give you full clarity before ordering. If you need further assistance, our team is always available to guide you beyond this brass hardware FAQs guide.